The Project Team has met again and have made major headway on getting to the bottom of what makes reporting on outages tick, or maybe not tick is a better description... Ha!
Individuals from Operations and IT have been able to sift through and figure out where the headaches are and what kind of relief we can prescribe. From things like Quick Wins (solutions we can do in the short term) to things that likely will take some planning... But, the first step is knowing what the problem is and I am proud we have been able to get that far.
For anyone who is curious about what Outage Reporting is, and why it is so crucial to our company you can always reach out to me or someone on the Project Team. Just give me a ring and we can give you the scoop.
More to come in September when we prioritize and build plans to bring us into the future of Outage Reporting.
Matt Lakusta
Continuous Improvement
874-5279